概要

Dedicated professional with over 7 years of experience working at NIFT as a dependable HR coordinator and customer service representative.
Reputation for building rapport and long-term relations with clients, recruiting agencies, management and staff.
Skillfully collaborated with NIFT sub-offices around the country to ensure smooth documentation and registration of all existing and new staff members.
Expertly managed a team of 2 employees in HR operations for over 3 years. Mentored and guided new team-members while boosting team efficiency and stimulating a positive work atmosphere.
Demonstrated commitment to the HR profession by attending several professional workshops and training programs by renowned organizers such as NILAT (National Institute of Labour Administration Training).

工作经历

公司标识
Sr. HR-Executive
NIFT (Pvt.) Ltd
Aug 2012 - 代表 | Karachi, Pakistan

Recruitment & Selection
Preparing Annual Department Plans for all departments in coordination with all respective heads.
Conducting initial interviews and forwarding recommendations.
Conducting orientation programs for newly hired employees.
Building and maintaining strong professional relationships with recruitment agencies and service providers for executive searches and keeping them abreast of all company requirements regarding potential employees.
Recruiting and selecting contractual staff at sub offices throughout Pakistan.
Separation
Initiating separation process and ensuring timely process of full and final settlement.Issuing Experience letter and Acceptance of resignation letter.
Conducting exit interviews.
Statutory Compliance
Acting as a liaison between all Governmental bodies under the umbrella of Labour Department.
Registering sub offices of NIFT with Employee social security Services in Punjab, Khyber Pukhtoonkhwa and Balochistan whilst ensuring all applicable employees get registered and can avail Employee social security benefits.
Registering of all Employees at EOBI and leading the transition of EOBI to online facilitation system.
Training & Development
Conducting focus group activities for training needs assessments.
Developing Training Calendar based on TNAs.
Building and maintaining excellent rapport and relationships with training providers and nominating employees for training as per the TNA results.
Facilitating in-house trainings .
Preparing training feedback and post training evaluation reports.
Performance Management
Coordinating with department heads and facilitating performance appraisals.
Correlating performance ratings with salary increment percentages.
Preparing performance appraisal reports.
Industrial Relations
Initiating disciplinary proceedings on misconducts as per standing order ordinance 1968.
Issuing charge sheets and show-cause notices and ensuring employees get their due defense during
inquiry.

公司标识
Customer Support Executive
NIFT (Pvt) Ltd
Jul 2005 - 代表 | Karachi, Pakistan

学历

University of Karachi
硕士, 科学硕士学位, Masters in Administrative Sciences‎
Human Resource Management
所占比重 70%
2012
University of Karachi
大专, Post graduation‎
Public Administration
Completed
2010

技能

熟练 Attendance Management
熟练 General Administration
熟练 Industrial Relation Management
熟练 ISO Audit 27001
熟练 Legal Service
熟练 Performance Management
熟练 Physical and Environmental Security
熟练 Process Operations Handling
熟练 Receptionist Work
熟练 Separation
熟练 Statutory Compliance
熟练 Training and Development
熟练 المبيعات الشاملة

语言

熟练 乌尔都语
初学者 旁遮普语
中级 英语